Privacy Policy

Privacy Policy

Introduction 

Welcome to AgriWings 
We operate https://agriwings.in/   (hereinafter referred to as “Service”). 

Our Privacy Policy governs your visit to https://agriwings.in/ and explains how we collect, safeguard and disclose information that results from your use of our Service. 

We use your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. 

Our Terms and Conditions govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”). 

Definitions 

SERVICE means the https://agriwings.in/website operated by AgriWings. 

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). 

USAGE DATA is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). 

COOKIES are small files stored on your device (computer or mobile device). 

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data. 

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively. 

DATA SUBJECT is any living individual who is the subject of Personal Data. 

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data. 

Information Collection and Use 

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Location access, Camera Access. The information that we request will be retained by us and used as described in this privacy policy. 

Types of Data Collected 

Personal Data 
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: 

  1. Email address 
  1. First name and last name 
  1. Phone number 
  1. Address, State, Province, ZIP/Postal code, City 
  1. Cookies and Usage Data 

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link. 

Usage Data 
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”). 

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. 

Location Data 
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. 

You can enable or disable location services when you use our Service at any time by way of your device settings. 

Location Data Usage 

AgriWings requires access to your device’s location services to enhance your experience and ensure seamless service delivery. With your permission, we may collect your precise location while the app is running in the foreground or background, and we may also estimate your approximate location based on your IP address. This data helps us verify your presence in your selected region, enabling access to AgriWings services. It also allows us to provide personalized updates on relevant agricultural schemes, offers, and services tailored to your location. Additionally, we use location data to enhance user experience by offering localized support, optimizing service efficiency, and improving app functionality. You can manage location permissions at any time through your device settings; however, disabling location services may limit your ability to request services and receive location-based updates. We are committed to protecting your privacy and use location data strictly for service-related purposes, in compliance with applicable data protection regulations. 

Tracking Cookies Data 
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. 

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service. 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. 

Examples of Cookies we use: 

  1. Session Cookies: We use Session Cookies to operate our Service. 
  1. Preference Cookies: We use Preference Cookies to remember your preferences and various settings. 
  1. Security Cookies: We use Security Cookies for security purposes. 
  1. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests. 

 

Additional Data Collection 

While using the AgriWings , we may collect certain personal information to enhance your experience and provide better services. This may include your name, age, date of birth, gender, citizenship, and residential address. We may also collect your contact details such as mobile number, WhatsApp number, and email address. For identification and verification purposes, we may require  ID details. Additionally, we gather information related to your education, qualifications. 

To better understand and support farmers, we may collect socio-economic and lifestyle details, including financial inclusion level, interests, hobbies, and lifestyle preferences. Information about your marital status and family members may also be required for eligibility in certain schemes. Furthermore, we may collect details about your farm location to facilitate service delivery. All collected data is handled securely and used strictly for service-related purposes, ensuring compliance with applicable data protection laws. 

 

Use of Collected Data 

AgriWings uses the collected data to provide and maintain our services, notify you about updates or changes, and enable interactive features when you choose to participate. We use your information to offer customer support, gather insights for service improvement, monitor app usage, and detect, prevent, and address technical issues. Additionally, your data helps us fulfill the purposes for which you provided it, enforce contractual obligations, and manage billing and collections. We may also use your information to send account-related notifications, subscription updates, and important service instructions. Furthermore, we may provide you with news, special offers, and details about similar services unless you opt out. Your data may also be used in any other way described at the time of collection or for additional purposes with your consent. 

 

Retention of Data 

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. 

Transfer of Data 

Your information, including personal data, may be transferred to and stored on servers located outside your state, province, or country, where data protection laws may differ from those in your jurisdiction. If you are accessing the AgriWings from outside India and choose to provide your information, please be aware that your data may be transferred to, processed, and stored in India or other countries where AgriWings operates. 

By using the AgriWings  and submitting your information, you consent to this transfer, storage, and processing of your data in accordance with this Privacy Policy. AgriWings takes all necessary steps to ensure that your data is handled securely and in compliance with applicable data protection regulations. No transfer of personal data will occur unless adequate security measures and controls are in place to protect your information. 

 

Disclosure of Data 

We may disclose the personal information we collect or that you provide under certain circumstances. If required by law or in response to valid requests from public authorities, we may disclose your personal data for legal or law enforcement purposes. In the event of a merger, acquisition, or asset sale involving AgriWings or its subsidiaries, your personal data may be transferred as part of the business transition. Additionally, we may share your information with our subsidiaries, affiliates, contractors, service providers, and other third parties who support our business operations. Your data may also be used to fulfil the purpose for which you provided it, including displaying your company’s logo on our website if applicable. We may disclose your information for any other purpose that was communicated to you at the time of collection, with your consent, or if necessary to protect the rights, property, or safety of AgriWings, our users, or others. We ensure that all data shared is handled securely and in compliance with applicable data protection laws. 

 

Security of Data 

Protecting your data is our priority, and we implement industry-standard security measures to safeguard your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we take all reasonable steps to protect your data using commercially accepted security practices, we cannot guarantee absolute security. We continuously strive to enhance our security protocols to ensure your information remains safe and protected. 

 

Service Providers 

We may engage third-party companies and individuals (“Service Providers”) to facilitate our services, perform service-related tasks, operate on our behalf, or help analyze app usage. These Service Providers have access to your personal data only as necessary to perform these functions and are strictly obligated not to disclose or use it for any other purpose. We ensure that all third parties handling your data comply with security and confidentiality standards. 

 

Analytics 

We may use third-party Service Providers to monitor and analyse the use of our Service. 

CI/CD tools 

We may use third-party Service Providers to automate the development process of our Service. 

Advertising 

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service. 

Behavioural Remarketing 

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service. 

Payments 

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors). 

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. 

Links to Other Sites 

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

For example, the outlined Privacy Policy has been created using PolicyMaker.io, a free web application for generating high-quality legal documents. Policymaker’s online privacy policy generator is an easy-to-use free tool for creating an excellent privacy policy template for a website, blog, online store or app. 

Children’s Privacy 

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). 
We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers. 

Changes to This Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us by email: support@agriwings.in